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Privacy notice

What we hold, and why we hold it

beemore holds what it needs to run the marketplace: who you are, the clips you submit and the views a reviewer verified, your messages in campaign chats, and where to send your money. Brands add company, campaign and payment details. Nothing here is sold, and none of it feeds an advertising profile.

This notice explains each of those in turn, names the kinds of partner that see your payout details, says plainly what our emails record, sets out how long every record is kept, and tells you where to write if you want a copy of your data or want it removed.

Last updated

This notice is a plain-language summary of how beemore handles personal data. It is not legal advice.

Collected

Every category, in one table

This is the complete list. If a category is not below, we do not collect it. There is no location tracking beyond the country a visit comes from, no device fingerprinting, no contact list import and no access to your social accounts beyond opening the public link you submit.

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Categories of personal data beemore collects, why, and how long each is kept
WhatWhy we have itHow long
Account detailsYour name, email address, country and password, and, if you add them, a phone number, handle, profile photo or logo, bio and website. The password is stored only as a one-way hash. Used to sign you in, address you correctly, show your profile and work out which currency and payout rails apply.While the account is open, then seven years for the records we are required to keep
Sign-in and security recordsThe IP address and browser each sign-in came from, and the IP address behind any password reset request. Used to keep accounts secure and to slow down password guessing.While the account is open. Signing out deletes that sign-in record straight away
Submitted clip linksThe public URL of every clip you submit and the platform it was posted on. Used so a reviewer can open the clip and verify it against the campaign brief.Seven years, as part of the payment record
Public view countsThe verified view figure a reviewer records for each clip, any note the reviewer adds, and any analytics screenshot you choose to send in support of it. Used to calculate what a clip earned.Seven years, as part of the payment record
Campaign chatThe messages you send in a campaign chat, the files you attach to them, and a record of any message that was blocked and the warning it earned. Used to run the chat, keep it safe and settle disputes.While the account is open
Payout detailsThe mobile money number or bank account you want to be paid into, and the payment references returned by the provider. Used only to release your money.While the account is open, then seven years for anti-fraud and tax records
Payments you makeWhen a brand pays for a campaign budget, a top-up or a top 10 bid: the amount, the method, the phone number and name the payment came from, the transaction reference you enter, and any reference the payment provider returns. Used to match and confirm the payment.Seven years, as part of the financial record
Enquiries you sendThe name, email, topic and message you submit on the contact page, plus the IP address it came from. Used to reply to you by email and to rate-limit abuse of the form.Two years from the last reply
Brand and campaign detailsFor business accounts, the company name, tagline, logo, website, briefs, budgets and the campaign pictures, videos and files you upload. Used to run and display the campaign.While the account is open, then seven years for financial records
Emails we send youWho each email went to, what it said, whether it was delivered, and whether it was opened and which links in it were clicked. Used to get password reset links and other messages to you, and to check that they arrive.30 days
Visitor numbersHow many visits and page views the site gets, how long visits last, which site or link sent visitors, and their country, browser, operating system and type of device. Counted without cookies, and what we see is totals, never a list of visitors.As totals for the site, with no set end date

How your information is used

Everything above is used to run the marketplace: to verify clips, calculate earnings, release payouts, keep campaign chats safe and answer questions. We do not build advertising profiles, we do not sell data, and we do not pass creator details to brands beyond what a campaign needs.

  • Brands see the creator name, handle and clip link attached to submissions on their own campaign. They never see your email address, phone number or payout details.
  • Some details are public by design. The leaderboard shows creators' names, handles, photos, views counted and total earnings, and each campaign page lists the clips it has paid for with the creator's name, photo, views and the amount paid.
  • Site-wide figures, such as total views verified or total paid to creators, are published as totals without naming anyone.
  • We may use your email address to tell you about a payout, a rejected clip or a change to these terms. Marketing email is separate and optional.
  • Campaign chat messages are checked automatically for contact details, offers to pay outside beemore, traded views and abuse. A blocked message is not posted and earns a warning, and repeated warnings can restrict your chat.
  • A person reviews every clip, and every suspension or ban is decided by a person.

Who it is shared with

Your details reach third parties in only three situations: to move your money, to keep the service running, and where the law requires it. Each processor receives the minimum needed for its job and is bound by contract to use it for nothing else.

  • Mobile money operators and banks in your country receive your name, payout account and the amount, because a payout cannot be sent without them.
  • When a brand pays for a campaign, the mobile money operator or card payment provider handling that payment receives the details it needs to take it.
  • Hosting, database, file storage, email and visitor analytics providers process data on our instruction to keep the platform running, deliver the emails we send and count visits.
  • Regulators, tax authorities and law enforcement receive information where we are legally obliged to provide it.
  • We do not use advertising networks, data brokers or analytics that track you across other sites.

Emails we send

Emails from beemore, such as a password reset link, go out through the email service built into the platform that hosts the site. When you write to us on the contact page, your message reaches the team by email through the same service, and our reply comes to you by email.

  • That email service records whether each email was opened and which links in it were clicked. An open is counted by a tiny invisible image in the email, and a click by sending the link through a tracking address on its way to the page it points to.
  • The link inside a password reset email is never tracked, because it carries a private code that only you should use.
  • If a password reset email cannot be sent, a member of the team may send you the link on WhatsApp instead, to the phone number on your account.
  • Opens are approximate. Some mail apps load images on their own and others block them, so an open is never treated as proof that you read an email.

Where it is stored and how it is protected

Data is held on managed infrastructure with encrypted connections and encrypted storage. Passwords are stored as one-way hashes and can never be read back, including by us. Access to payout details is limited to the payments desk and is logged.

  • Transfers outside your own country happen where our infrastructure or a payment partner sits elsewhere, under contractual safeguards.
  • Staff accounts use individual logins. Nobody shares a set of credentials.
  • We ask for analytics screenshots rather than access to your social accounts. beemore never asks for your social media password.
  • Files you upload, such as a profile photo, a logo, campaign pictures and videos, or a file attached in a chat, are stored as public files. Anyone who has the link to a file can open it, so do not upload anything you would not want seen.
  • If a breach affects you, we will tell you and the relevant regulator without undue delay.

How long it is kept

Retention is set by what the record is for. Operational data is deleted when the account closes. Financial records are kept for seven years because money movement in Zambia must be auditable for that period. The table above lists the period that applies to each type.

  • Closing your account removes your profile from the platform and stops all processing that is not legally required.
  • Clip links and verified view counts stay attached to the payment record even after an account closes, because they are the evidence for a payment made.
  • Contact messages are deleted two years after the last reply.
  • Records of the emails we send, including whether they were opened and which links were clicked, are deleted after 30 days.
  • Backups are rotated, so deleted data can persist in a backup for a short period before it is overwritten.

Children

beemore is not for anyone under 18. Accounts are opened on the basis that the holder is an adult who can be paid in their own name. If we learn that an account belongs to a child, we close it and delete the personal data attached to it.

  • Campaign briefs must not ask creators to target children.
  • If you believe a child has created an account, tell us and we will act on it.

Changes to this notice

This notice changes when the product does. Material changes, such as a new category of data or a new type of processor, are announced in the product before they take effect rather than quietly published here.

  • Minor wording changes are made without notice.
  • Continuing to use the account after a material change accepts the updated notice.

Cookies

One cookie, and it only keeps you signed in

beemore sets a single cookie, and only when you sign in. It carries a session token, nothing else, and it exists so that you do not have to sign in on every page. It is strictly necessary for a signed-in account to work.

Visitor numbers come from analytics built into the platform that hosts beemore, which sets no cookies and stores nothing on your device. So there is no consent banner on this site, because there is nothing to consent to.

Name
bee_session
Purpose
Holds the signed-in session so the dashboard, business portal and admin hub know who you are.
Properties
HttpOnly, so no script can read it. Restricted to this site, sent only over encrypted connections, deleted when you sign out, and expires 30 days after you sign in.
Visitor analytics
Built into the platform that hosts beemore. Sets no cookies, stores nothing on your device, and shows us totals only.
Not used
No advertising cookies, no cross-site trackers, no tracking pixels on the site and no other analytics tools.

Your rights

What you can ask us to do

Every request below goes to the same place and is answered by a person within 30 days. We do not charge for it, and asking never affects your standing on the platform.

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See what we hold
Ask for a copy of everything attached to your account, including submissions, verified view figures and payout history.
Correct it
Fix a name, country, handle or payout detail yourself in the dashboard, or ask us to correct anything you cannot edit.
Delete it
Ask for your account and personal data to be deleted, subject to the financial records we are required to keep.
Take it elsewhere
Ask for your data in a machine-readable file so you can move it to another service.
Object or restrict
Object to a particular use of your data, or ask us to pause processing while a dispute about accuracy is resolved.
Complain
Raise it with us first. If the answer does not satisfy you, you can complain to the data protection authority in your country.

How to make a request

Send it through the contact page, using the email address on the account, and say what you want. Requests from another address need one extra identity check, which protects the account from someone impersonating you.

The data controller is beemore, at Levy Business Park, Church Road, Lusaka, Zambia.

Contact the team